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Privacy policy

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Privacy policy

1. data protection at a glance

Thank you for visiting our website and for your interest in our company and our services. The protection of your privacy during processing is an important concern for us. Your personal data will therefore only be processed in accordance with the provisions of data protection law. We want you to feel secure when you visit our website.
Data collection on our website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find the operator’s contact details in the legal notice of this website.
How do we collect your data?
On the one hand, your data is collected when you provide it to us. This may, for example, be data that you enter in a contact form.
Other data is collected automatically by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter our website.
What do we use your data for?
Some of the data is collected to ensure that the website is provided without errors. Other data can be used to analyze your user behavior.
What rights do you have with regard to your data?
You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction, blocking or deletion of this data. You can contact us at any time at the address given in the legal notice if you have any further questions on the subject of data protection. You also have the right to lodge a complaint with the competent supervisory authority.
Analysis tools and tools from third-party providers
When you visit our website, your surfing behavior may be statistically evaluated. This is mainly done using cookies and so-called analysis programs. The analysis of your surfing behavior is usually anonymous; the surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Details on this can be found in our privacy policy under the heading “Third-party modules and analysis tools”.
You can object to this analysis. We will inform you about the objection options in this privacy policy.
2 General notes and mandatory information
Data protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.
Note on the responsible body
The controller responsible for data processing on this website is:
OTC ORTHOPAEDICS TRAUMATOLOGY CENTER REGENSBURG GMBH
Joseph-Dahlem-Strasse 7
93049 Regensburg
Phone +49 941 785395-0
Fax +49 941 785395-100
The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.).
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can withdraw your consent at any time. All you need to do is send us an informal e-mail. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
Right to lodge a complaint with the competent supervisory authority
In the event of breaches of data protection law, the data subject has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is based. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only take place if it is technically feasible.
SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Information, blocking, deletion
Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if necessary, a right to correct, block or delete this data. You can contact us at any time at the address given in the legal notice if you have further questions on the subject of personal data.
Commitment of employees and external service providers
It goes without saying that our employees and the service companies commissioned by us are obliged to maintain confidentiality and to comply with data protection regulations.
Cooperation with external service providers
We engage other companies and individuals to perform tasks for us. Examples include parcel delivery, sending letters or emails, maintaining our customer lists, analyzing our databases, advertising (including providing search results and links), processing payments (credit card, direct debit and purchase on account) and customer service. These service providers have access to personal information that is required to fulfill their tasks. However, they may not use this information for other purposes. In addition, they are obliged to handle the information in accordance with this privacy policy as well as German data protection laws and the General Data Protection Regulation.
If these subcontractors are data processors pursuant to Section 11 BDSG (data processors pursuant to Article 28 EU GDPR), we have concluded corresponding legally compliant contracts with them.
Information security
We use technical and organizational security measures according to the current state of knowledge to protect the data you provide to us against accidental or intentional manipulation, loss, destruction or access by unauthorized persons. Your data is stored in a secure operating environment that is not accessible to the public. Our security measures are reviewed at regular intervals and continuously improved in line with technological developments.
If you wish to contact us by e-mail, we would like to point out that the confidentiality of the information transmitted is not guaranteed in the case of unencrypted e-mails. The content of unencrypted e-mails can be viewed by third parties. We therefore recommend that you send us confidential information either in encrypted form or by post.
Your e-mail address will be used exclusively for correspondence with you. It will not be used for any other purpose or passed on to third parties.

3. data protection officer
Data protection officer required by law
We have appointed a data protection officer for our company.
Daniel Schaar
Kraussfirmengruppe GmbH & Co. KG
Email: info@kraussmanagment.de
4. data collection on our website
Cookies
Some of the Internet pages use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies are used to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser on your next visit.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.
Cookies that are required to carry out the electronic communication process or to provide certain functions that you have requested (e.g. shopping cart function) are stored on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of its services. Insofar as other cookies (e.g. cookies to analyze your surfing behavior) are stored, these are treated separately in this privacy policy.
Active components
Some active components such as Javascript, Java applets or Active-X controls are used on our websites. You can deactivate this function by changing the settings of your Internet browser.
Server log files
Every visit to the pages of this website is recorded and stored in the so-called server log files. This data is used exclusively for the technical analysis of server usage.
Specifically, the following data is collected:
  • Requesting host address (IP address)
  • Date and time of retrieval
  • Name of the retrieved file
  • HTTP status code
  • Amount of data transferred
  • Website from which you visit us (referrer URL)
  • Browser/operating system/interface
  • Information about the server service used
  • Protocol version
This anonymous data is stored separately from any personal data you may have provided and therefore does not allow any conclusions to be drawn about a specific person. It will only be passed on to third parties if this is required by law or if a court order requires it to be passed on. It will not be passed on for commercial or non-commercial purposes.
We reserve the right to check this data retrospectively if we become aware of specific indications of unlawful use.
The basis for data processing is Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.
Contact form
If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass on this data without your consent.
The data entered in the contact form is therefore processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can withdraw this consent at any time. All you need to do is send us an informal email. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.
We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Mandatory statutory provisions – in particular retention periods – remain unaffected.
5. analysis tools and advertising
Google Analytics
This website uses functions of the web analysis service Google Analytics. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and enable your use of the website to be analyzed. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.
Google Analytics cookies are stored on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.
IP anonymization
We have activated the IP anonymization function on this website. This means that your IP address will be truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
Browser plugin
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
Objection to data collection
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this website: Deactivate Google Analytics.
You can find more information on how Google Analytics handles user data in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.
Demographic characteristics in Google Analytics
This website uses the “demographic characteristics” function of Google Analytics. This allows reports to be created that contain statements about the age, gender and interests of site visitors. This data comes from interest-based advertising from Google and from visitor data from third-party providers. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as described in the section “Objection to data collection”.
6. plugins and tools
Google Web Fonts
This site uses so-called web fonts provided by Google for the uniform display of fonts. When you access a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.
For this purpose, the browser you are using must connect to Google’s servers. As a result, Google becomes aware that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.
If your browser does not support web fonts, a standard font will be used by your computer.
Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://www.google.com/policies/privacy/.
Google Maps
This site uses the map service Google Maps via an API. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.
The use of Google Maps is in the interest of an appealing presentation of our online offers and to make it easy to find the places we have indicated on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.
You can find more information on the handling of user data in Google’s privacy policy: https://www.google.de/intl/de/policies/privacy/.
Use of Getty Images images
We use the option of integrating free images from the Getty Images stock image archive on our website. These components are a service of Getty Images International, Block 4, Floor 2, Bracken Business Park, Bracken Road, Sandyford, Dublin 18, Ireland. Images integrated in this way can be recognized by the note “Getty Images” in the frame of the integrated image. Further information on this can be found at http://www.gettyimages.de/Creative/Frontdoor/embed
The prerequisite for this display of images from the Getty Images stock image archive on our site is that your IP address is transmitted to Getty Images. To the best of our knowledge, the IP address is currently only used to integrate the images on our site. Should Getty Images store or even evaluate the collected IP address for other purposes, we have no influence on this. Further information on the purpose and scope of data collection can be found in Getty Images’ privacy policy at http://www.gettyimages.de/Corporate/PrivacyPolicy.aspx.
Consent, status and amendment of this privacy policy
By using our website, you consent to the use of data as described above. Current status is May 2018.
We reserve the right to amend this privacy policy at any time with effect for the future in compliance with the applicable data protection regulations. We will publish the changes here.
Patient information on data protection

Dear patient,

The protection of your personal data is important to us. According to the EU General Data Protection Regulation (GDPR), we are obliged to inform you about the purpose for which our practice collects, stores or forwards data. The information also tells you what rights you have with regard to data protection.

1. RESPONSIBILITY FOR DATA PROCESSING
Responsible for data processing is: The practice management
Practice name:
OTC ORTHOPAEDICS TRAUMATOLOGY CENTER REGENSBURG GMBH
Address:
Joseph-Dahlem-Strasse 7
93049 Regensburg
Phone +49 941 785395-0
Fax +49 941 785395-100
You can reach the responsible data protection officer at
Daniel Schaar
Kraussfirmengruppe GmbH & Co. KG
Email: d.schaar@kraussmanagement.de
Phone: 0176/ 46083572
2. PURPOSE OF DATA PROCESSING
Data processing is carried out on the basis of legal requirements in order to fulfill the treatment contract between you and your doctor and the associated obligations.
For this purpose, we process your personal data, in particular your health data. This includes medical histories, diagnoses, therapy suggestions and findings that we or other doctors collect. For these purposes, other doctors or psychotherapists with whom you are undergoing treatment may also provide us with data (e.g. in medical reports).
The collection of health data is a prerequisite for your treatment. If the necessary information is not provided, careful treatment cannot take place.
3. RECIPIENTS OF YOUR DATA
We only transfer your personal data to third parties if this is permitted by law or if you have given your consent.
Recipients of your personal data may primarily be other doctors / psychotherapists, associations of statutory health insurance physicians, health insurance funds, the medical service of the health insurance funds, medical associations and private medical clearing offices.
The transfer is mainly for the purpose of invoicing the services provided to you, to clarify medical questions and questions arising from your insurance relationship. In individual cases, data may be transferred to other authorized recipients.
4. STORAGE OF YOUR DATA
We will only store your personal data for as long as is necessary to carry out the treatment.
Due to legal requirements, we are obliged to retain this data for at least 10 years after completion of treatment. Other regulations may stipulate longer retention periods, for example 30 years for X-ray records in accordance with Section 28 (3) of the X-ray Ordinance.
5. YOUR RIGHTS
You have the right to receive information about the personal data concerning you. You can also request the correction of incorrect data.
In addition, under certain conditions, you have the right to erasure of data, the right to restriction of data processing and the right to data portability.
Your data is processed on the basis of legal regulations. We only require your consent in exceptional cases. In these cases, you have the right to withdraw your consent for future processing.
You also have the right to lodge a complaint with the competent data protection supervisory authority if you believe that your personal data is being processed unlawfully.
The address of the supervisory authority responsible for us is
Name: Bavarian State Office for Data Protection Supervision
Address: Promenade 27, 91522 Ansbach
6. LEGAL BASIS
The legal basis for the processing of your data is Article 9(2)(h) GDPR in conjunction with Section 22(1)(1)(b) of the Federal Data Protection Act. If you have any questions, please do not hesitate to contact us.
Your practice team
Applicant information on data protection
1. handling of applicant data
We offer you the opportunity to apply to us (e.g. by e-mail, post or via the online application form). In the following, we inform you about the scope, purpose and use of your personal data collected as part of the application process.
2. scope and purpose of data collection
If you send us an application, we process your associated personal data (e.g. contact and communication data, application documents, notes taken during job interviews, etc.) insofar as this is necessary to decide on the establishment of an employment relationship. The legal basis for this is § 26 BDSG under German law (initiation of an employment relationship), Art. 6 para. 1 lit. b GDPR (general contract initiation) and – if you have given your consent – Art. 6 para. 1 lit. a GDPR. Consent can be revoked at any time with effect for the future.
If the application is successful, the data submitted by you will be stored in our data processing systems on the basis of § 26 BDSG and Art. 6 para. 1 lit. b GDPR for the purpose of implementing the employment relationship.
3. retention period of the data
If we are unable to make you a job offer, you reject a job offer or withdraw your application, we reserve the right to retain the data you have submitted on the basis of our legitimate interests (Art. 6 para. 1 lit. f GDPR) for up to 6 months from the end of the application process (rejection or withdrawal of the application). The data will then be deleted and the physical application documents destroyed. The retention serves in particular as evidence in the event of a legal dispute. If it is apparent that the data will be required after the six-month period has expired (e.g. due to an impending or pending legal dispute), the data will only be deleted when the purpose for further storage no longer applies.
Data may also be stored for longer if you have given your consent (Art. 6 para. 1 lit. a GDPR) or if statutory retention obligations prevent deletion.
4. inclusion in the applicant pool
If we are currently unable to make you a job offer, you may be able to join our applicant pool. If you are accepted, all documents and details from your application will be transferred to the applicant pool so that you can be contacted in the event of suitable vacancies.
Inclusion in the applicant pool is based exclusively on your express consent (Art. 6 para. 1 lit. a GDPR). Giving your consent is voluntary and is not related to the current application process. You can revoke your consent at any time, in which case the data will be irrevocably deleted from the applicant pool, provided there are no legal reasons for storage.
We will irrevocably delete the data from the applicant pool no later than 18 months after consent has been granted.